From: "Nick Ellis" <Nick.Ellis@cern.ch>
Date: 07 May, 2004 19:23:10 CEST
To: <steven.goldfarb@cern.ch>
Cc: "Nick Ellis" <nick.ellis@cern.ch>
Subject: Collaborative tools

Dear Steve,

Following discussion at the TDSG meeting, here is my input:

- Priority for most of our meetings is good quality, reliable audio.
  With the agenda system we rarely need for video.

- Poor audio quality is BY FAR our biggest problem. This applies to both
  phone and vrvs sessions. At least in my view THIS IS THE PRIORITY ISSUE
  FOR WHICH A SOLUTION NEEDS TO BE FOUND.

- Sometimes need large numbers of people connected (up to ~20) by audio.

- Lack of operator cover in evenings can be a problem for phone conferences
  with the US (e.g. if people from outside need to reconnect).

- Cost of phone calls is sometimes an issue for a few of our collaborators
  when we use phone conferences, but we generally find a solution.

Cheers Nick